EU Warranty

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Easy 3-Step Warranty Registration Using QR Codes
QR code for fast warranty registration
Scan & Register Instantly
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How Easy 3-Step Warranty Works

Each product’s barcode or QR code links directly to verified GS1 data identifying the producer and origin. When a buyer scans and confirms purchase, the warranty is automatically registered according to Directive (EU) 2019/771. Sellers stay compliant, producers stay connected, and consumers gain effortless protection.

For Consumers

  • Instant warranty activation — no forms or registration required.
  • Access manuals, invoices, and guarantee certificates via QR.
  • EU-wide legal guarantee (minimum 2 years) automatically confirmed.
  • Digital proof of purchase for easy service or refund requests.

For Sellers & Retailers

  • Automatic compliance with Directive (EU) 2019/771.
  • Reduced claim workload — data linked directly to each sale.
  • Full traceability of legal guarantee responsibilities.
  • Optional extended guarantee via EUWarranty API.

For Producers & Brands

  • Direct digital connection with end-customers via product QR.
  • Verified brand identity & authenticity through GS1 linkage.
  • Analytics on warranty activations and product lifecycle.
  • Enhanced trust and EU-wide compliance visibility.

How It Works in Practice

The entire warranty registration process happens in just three quick scans.

Step 1 – Scan QR Label

Scan the QR label on your product or warranty card to start registration. This connects your product with the EU Warranty system.

Step 2 – Scan Product Code

Next, scan the product barcode or internal QR code. The platform automatically identifies brand and model details.

Step 3 – Scan Invoice QR

Finally, scan your purchase invoice QR or barcode. The Digital Warranty Platform links everything — no forms needed.

Reference documents:
Universal EU Legal Guarantee (EN) | Universal EU Commercial Guarantee (EN) | EUWarranty Market & Legal Strategy